Terms & Conditions

Welcome to MARWOUSHKA_EGY. By accessing or using our website, placing an order, or purchasing our products, you agree to be bound by these Terms & Conditions. Please read them carefully before using our services.

1. General Information

MARWOUSHKA_EGY is a luxury fashion brand specializing in handcrafted clothing and exclusive designer pieces. We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice.

2. Eligibility

By using this website, you confirm that you are at least 18 years old or are accessing the website under the supervision of a parent or legal guardian.

3. Products & Availability

All products displayed on our website are subject to availability.

As many of our items are handmade and produced in limited quantities, slight variations in color, texture, and detailing may occur. These variations are part of the uniqueness and craftsmanship of our products and are not considered defects.

We reserve the right to discontinue any product at any time without notice.

4. Pricing & Payments

All prices displayed on the website are listed in the applicable currency and include applicable taxes unless otherwise stated.

MARWOUSHKA_EGY reserves the right to change prices at any time without prior notice.

Payment must be completed and successfully authorized before an order is processed and shipped.

5. Orders & Acceptance

Once an order is placed, you will receive an order confirmation. This confirmation does not guarantee acceptance of the order.

We reserve the right to cancel or refuse any order due to:

Product unavailability
Pricing errors
Payment authorization issues
Suspected fraudulent activity
Inaccurate customer information

If an order is canceled after payment has been processed, a refund will be issued through the original payment method.

6. Shipping & Delivery

We strive to process and ship orders within the estimated timeframe provided at checkout.

Delivery times may vary depending on destination, customs procedures, and courier services.

MARWOUSHKA_EGY is not responsible for delays caused by shipping carriers, customs authorities, weather conditions, or other circumstances beyond our control.

Customers are responsible for providing accurate shipping information. Additional shipping charges resulting from incorrect information may apply.

7. Returns & Exchanges

Due to the exclusive and handcrafted nature of our products, returns and exchanges are subject to our Return Policy.

Items must be returned unused, unworn, unwashed, and in their original condition with all tags attached.

Custom-made, personalized, sale, promotional, or special-order items may not be eligible for return or exchange unless defective.

Requests for returns or exchanges must be submitted within the period specified in our Return Policy.

8. Intellectual Property

All content on this website, including but not limited to:

Designs
Logos
Images
Graphics
Text
Product descriptions
Branding materials

is the exclusive property of MARWOUSHKA_EGY and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written permission.

9. User Conduct

You agree not to:

Use the website for unlawful purposes
Attempt to gain unauthorized access to the website or its systems
Interfere with website functionality
Upload malicious software or harmful content
Use the website in a way that may damage our reputation or operations

10. Limitation of Liability

To the fullest extent permitted by law, MARWOUSHKA_EGY shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website, products, or services.

Our maximum liability shall not exceed the amount paid by the customer for the purchased product.

11. Disclaimer

While we make every effort to ensure product descriptions, images, and pricing are accurate, errors may occasionally occur.

We do not guarantee that website content will always be complete, accurate, or uninterrupted.

12. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of the Arab Republic of Egypt.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the competent courts of Egypt.

14. Contact Information

For any questions regarding these Terms & Conditions, please contact us through our official customer service channels.

MARWOUSHKA_EGY
Luxury Handmade Design House